Solutions

Quality Assurance

A quality assurance (QA) job description involves ensuring products or services meet consistent standards by performing tests, investigating issues, and implementing improvements. Key duties include developing and writing QA procedures, creating and maintaining documentation, analyzing data to identify problems, and collaborating with other teams to implement solutions and prevent future defects.

AI/ML & Data Science

Data science involves collecting, cleaning, and analyzing data to find insights, while AI is a broader field focused on creating machines that mimic human intelligence, and machine learning (ML) is a subset of AI that uses algorithms to learn from data without explicit programming

Partner Product Support

A partner product support description involves providing technical assistance and strategic support to a company's partners (such as resellers, carriers, or OEMs) on its behalf to help them support end-customers. This can include acting as a backline support path for partners who already provide first-level support, escalating issues to the product/engineering teams, developing documentation, and managing technical cases.

Business Intelligence & Reporting

usiness Intelligence (BI) and reporting is the process of using data analysis and visualization tools to transform raw data into actionable insights for better decision-making. It involves collecting data from various sources, analyzing it to identify trends and patterns, and presenting these findings through reports, dashboards, and other visualizations to help businesses improve operations, increase efficiency, and gain a competitive advantage.